The Daily Wire is searching for a new Member Experience Lead to join our Product team in Nashville, Tennessee! Member Experience Leads supervise and lead Daily Wire’s wonderful team of Member Experience Representatives and work closely alongside the Daily Wire Membership Operations Manager and Director of Member Experience to assist in developing the most successful and impactful customer service experience possible for our audience.
This position calls for someone with outstanding customer service and leadership skills who has worked professionally in a similar capacity previously. If this sounds like you and if you are excited about the prospect of representing the Daily Wire and interacting closely with our amazing audience and members on a daily basis, we want to hear from you!
PLEASE NOTE: The Member Experience Lead position entails a rotating work schedule with shifts that fall between 6:30am and 7pm CT Monday-Friday, and potential Saturday shifts from 8am-5pm CT. Availability to work a rotating schedule within these hours is required for consideration for this position. Thank you!
Experience & Requirements:
Reports to: Director of Member Experience
Start date: Immediate
Employment type: Full-time; Exempt
Benefits: Health insurance options (medical through Blue Cross Blue Shield; dental and vision through Guardian); Paid Time Off; 401k (5% match)
To learn more about Daily Wire, please visit the following Daily Wire Facebook and YouTube page links:
Daily Wire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please Note: Daily Wire participates in E-Verify and performs background checks on all new hires. We will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS), with information from each new employee’s form I-9 to confirm work authorization.